Investor Charter
Our pledge of analytical integrity, fiduciary responsibility, and transparency. This charter defines mutual rights, responsibilities, and SEBI regulatory standards.
- Right to receive unbiased, valuation-model-backed research reports free from corporate brokerage interests.
- Right to transparent disclosures regarding any financial interests, shareholdings, or directorships of the research analysts.
- Right to strict confidentiality regarding your personal subscriber profile, communication records, and portfolio size.
- Right to formal grievance escalation with mandated turn-around-times (TAT) under SEBI SCORES portal.
Official Bank Details
For subscription remittances and institutional research fees.
Account Name
APRICISE RESEARCH PVT. LTD.
Bank Name
HDFC Bank Ltd.
Account Number
IFSC Code
Branch
Bandra-Kurla Complex (BKC), Mumbai
IMPORTANT PAYMENT NOTICE
Verify payment details before making any transfer. All remittances must be made exclusively to our registered corporate entity “APRICISE RESEARCH PVT. LTD.” We do not authorize payments to individual bank accounts.
Grievance Escalation Matrix
Structured 4-tier mechanism ensuring all investor queries and concerns receive timely redressal.
Level 1: Client Care Desk
TAT: Within 24 HoursFirst point of contact for routine operational, login, report delivery, or subscription queries.
Level 2: Compliance Officer
TAT: Within 48 HoursDedicated officer for escalation of unresolved analytical, contractual, or regulatory concerns.
Level 3: Principal Officer / CEO
TAT: Within 7 Business DaysExecutive review for complex disputes or compliance non-conformance.
Level 4: SEBI SCORES / SMART ODR
TAT: Statutory TimelinesRegulatory dispute resolution portal if grievance remains unresolved after 30 days.